Droid Incredible says “No More Disk Space” I say, “F@#% OFF!”

| June 7, 2010 | 17 Replies


UPDATE #3 : THE FIX! : Well Well it came back – After I downloaded something I saw it pop up and my jaw Dropped! But fear not everyone I know the fix (well at least it fixed mine!) If you clear your Facebook sync with your contacts (data and cache) it should remove the sync and BOOM! It should remove that pesky message and make you happier – So when will HTC hire me since I will save many people from a factory reset (thanks WJD! ;) NO PROB!)

UPDATE #2: Format done – restoring apps but so far so good no low space error – yet…

UPDATE #1: HTC REP advised me to do a factory wipe and restore —-> :( there goes all my preferences…

So today isn’t working out for me obviously. Today I have an error message in the notification bar telling me that I am low on disk space, wha?!?! I have gigabyte upon gigabytes of storage and granted I have a lot of applications on this baby I know this is a weird glitch. So doing what I do best I reached out to all my friends and forums and found out that many users are experiencing this and even have their devices lose system settings (which mine is doing as we speak) and having lock down issues. Many users also report even after restore the phone isn’t back to the norm. Christopher Dawson writes an article at ZDNET that I was so happy to see since this made me not think I am losing my bits and pieces. While I get someone on the phone you read what he had to say…

Is your Droid Incredible low on disk space?

Of course not. It has 8GB of internal storage and you’re geeky enough to have a Droid, so you certainly aren’t out of internal storage. If you’re like me, though, you’re still receiving an error message telling you that you are “Low on space: Phone storage space is getting low.”  Here’s the problem, though: HTC has no idea that this issue exists, let alone that it’s essentially bricking Incredibles.

I spent a fair amount of time Googling the issue tonight (surprise) and came to an extensive thread on the Android Central forums regarding the low on space message.  Seems a lot of folks have this same problem: not only does the phone show plenty of space in its 8GB internal partition but also in the areas of the drive devoted to so-called “phone memory.”  According to HTC tech support (more on them later), this warning message is supposed to appear when you have less than 10MB available of the roughly 750MB devoted to phone memory. I, like most of the other posters on Android Central and HTC’s own support forums, have plenty of space (549MB in my case) available and shouldn’t be getting any such warnings.  Neither should the people with HTC Heros who have also posted their problem on the HTC forums (t even looks like this problem is popping up on HTC’s Windows Mobile phones).

Or so the extraordinarily polite gentlemen at HTC tech support told me when I finally just called.  He thanked me for bringing the problem to their attention, informed me that the only solution he could propose was a hard reset, and suggested that I note the problem on their support feedback page, which had a much wider audience than his tech support database.  If you happen to be having the same low-on-space issue and you’d like to talk to him or one of his tech support friends yourself, he’s just a phone call away.

Now I really don’t want to do a hard reset, since I’ve invested some time in getting my Incredible to be precisely the mobile computing companion I want it to be. And from everything I’ve read tonight, it certainly sounds like this is an issue with HTC’s mail and messaging clients.  People who have gone through a reset and abandoned HTC Mail and the HTC SMS client in favor others like K9mail and Handcent SMS haven’t had this problem reappear. Others who have just done the reset have had mixed results.

So now, not only are the HTC apps and their Sense UI keeping me from getting Android 2.2 until later this summer, but some users are reporting that the low disk space issue causes their phones to lock up and become unusable until they perform the hard reset, wiping out their applications, data, and setup.  Awesome.  And here I was feeling all superior to my iPhone-carrying friends. Makes me want to root the phone if I have to wipe it anyway.

Anyone else out there having this issue? Get on the horn with HTC and make some noise. We’ll see if we can escalate this beyond grumpy posters on hidden forums.

By Christopher Dawson

Tags: , , , , , , , , , , , , , , , , , , , , , , ,

Category: Android News

About the Author ()

I am the Owner/Founder of WJDDesigns.com & GizmoNinja.com , I was born in to a world that was emerging on the frontier of technology. Within time I self taught himself everything from coding to graphic design and wanted to bring my creations to the public by the masses. With the new growing world of mobile applications I could achieve just that. I am always looking to learn something new and provide the best service and information I can. I am really a cool and calm type of guy who is more of a lounge party setting then going to the loudest rock concert ever. When I go out to eat at fancy places the ambiance is what I comment on first, if the ambiance is poor then my food doesn’t go down as good. I look at everything around me that has different shapes and colors which creates ideas I use in my everyday projects. I try to live life to the fullest when life dishes out free time. I love to teach everyone I know who isn’t as tech literate as myself and give them more information to better their decisions. The progression in technology is life, it’s my life.

  • b4hill says:

    I’ve had the same problem for the past few days. My phone became almost worthless. I had to keep restarting it. Also all the apps would force quit. There is a MAJOR issue here they need to resolve. I had to do a factory reset for the second time in about 2 weeks. I love the phone but this stuff makes me crazy.

    • WJD says:

      hey hey – try this – I found it tonight which is crazy but hope it helps – update above!

      • psutz25 says:

        My phone started doing the same thing. how do you “clear your Facebook sync with your contacts (data and cache)”

        • WJD says:

          Go to settings > applications > manage applications > Facebook for HTC Sense > Clear Data / Clear Cache = Happiness

          • psutz25 says:

            Thanks, i had two of the disk space icons on the status bar. that took care of one of them. still have the other. let me know if you hear of any other fixes.

            Thanks!

  • b4hill says:

    I’ve had the same problem for the past few days. My phone became almost worthless. I had to keep restarting it. Also all the apps would force quit. There is a MAJOR issue here they need to resolve. I had to do a factory reset for the second time in about 2 weeks. I love the phone but this stuff makes me crazy.

    • WJD says:

      hey hey – try this – I found it tonight which is crazy but hope it helps – update above!

      • psutz25 says:

        My phone started doing the same thing. how do you “clear your Facebook sync with your contacts (data and cache)”

        • WJD says:

          Go to settings > applications > manage applications > Facebook for HTC Sense > Clear Data / Clear Cache = Happiness

          • psutz25 says:

            Thanks, i had two of the disk space icons on the status bar. that took care of one of them. still have the other. let me know if you hear of any other fixes.

            Thanks!

  • [...] to put my phone through a wall. I found this, but don't quite understand what needs to be done: Droid Incredible says “No More Disk Space” I say, “F@#% OFF!” | WJD Designs Step by step directions would be [...]

    • John Piper says:

      The big issue is typically with your Facebook sync. If you have a large number of friends in Facebook syncing all of them to device fills up the memory fast. Go into sync settings and disable Facebook contacts sync.

  • John Piper says:

    The big issue is typically with your Facebook sync. If you have a large number of friends in Facebook syncing all of them to device fills up the memory fast. Go into sync settings and disable Facebook contacts sync.

  • Ria Angelei says:

    I unsynced/uninstalled FB for HTC on my droid incredible and few minutes later that pesky alert was gone. Thank you for your advice!

  • Ria Angelei says:

    I unsynced/uninstalled FB for HTC on my droid incredible and few minutes later that pesky alert was gone. Thank you for your advice!

  • Jeffharper47 says:

    do i have to undo teh facebook sync? cuz i like having my facebook synced up with it. can i undo it, then sync it back up.