Samsung Acknowledges Fascinate Emergency Calling Problem

| January 25, 2011 | Reply

In a sorry attempt to appear on top of their game, Samsung has released a statement via Twitter stating the following:

“Some Fascinate users finding Emergency Call shortcut not automatically opening dialer. Unlock Pattern Lock to make calls, incl. emergency.” “Fascinate users can still make calls, including emergency calls, after device is unlocked. We are evaluating and will provide more info.”

The problem here is that Samsung is a few DAYS late acknowledging an error as critical as this, as we ran a story about this “bug” two days ago. Our phones are required, by law to have the ability to make emergency calls at anytime. If you doubt this, pick up the nearest unactivated cellular device, and dial 911. Surprised it went through? So, a unactivated phone can call 911 without problem, but your trusty cell phone you use everyday can not? Now Samsung would appear to be stuck in a situation. Do they release Android 2.2 to the fascinate users in an attempt to fix this bug? Or do they go through and debug Eclair (again) and release an emergency OTA update (again)? We will be watching this situation as it unfolds, and will update this story accordingly.

Be sure to leave your comments below, let us know how you feel about this!

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Category: Android News

About the Author ()

Born and raised in Philadelphia, PA, a USAF veteran, and an avid gadget user for as many years as I’ve been around. I’ve used everything from Blackberry’s to iPhones, and am now currently hooked on Android devices. I use a Samsung Fascinate as my daily driver, and a viewsonic gTab for fun, as well as whatever else I may have laying around. :)