UPDATE: We just pulled some text from the good ole document – “it will only impact two percent of consumers who use a disproportionate amount of bandwidth.” – hmm still seems fishy, so if you are a heavy data user you should keep an eye out…
Wow AT&T, I hope you don’t make all the other providers start this trend. Anyone who has DSL and U-Verse on AT&T will now be charged 10$ per 50GB for going over a 250GB cap per month says DSLReports. Right now AT&T confirms this to be true information but will be working on ways to spin this off in an official press release to make it seem like a perfect idea of an extension for tier structure. Why is it that so many companies are moving away from “unlimited” data plans and moving towards the dreaded “cap?” I am no fan of being capped even if I don’t go over 250gb a month. When a cap is in place I feel like a prisoner in something that shouldn’t be limited. The internet is a huge place with a lot of valuable things to do and you can easily collect gigabytes by using streaming media, downloading games, and other forms of data killing activities. I mean these are legit reasons to have an unlimited plan. Imagine purchasing the whole season of LOST via Amazon and downloading it digitally to your hard drive then later that day playing some Call of Duty Black Ops for a few hours, things will add up quick. What good is having one of the fastest internet connections if we can’t use it to our potential? I wonder if upload speeds are a factor as well? What about all of you guys who use VOIP systems like OOMA and Vonage as a home phone around the house. I can also imagine all you business owners trying to host a wi-fi hotspot just to have fees later on because you are trying to provide something good for the customer. Now that my rant is done, how many of you will be happy staying with AT&T after this and how many of you will be switching? Sound out in the comments below!
UPDATE2: We just grabbed some words from Engadget.com which hold some weight to this debocle. Check out what an AT&T representitive had to say about this mess along with Engadget’s question.
How does AT&T defend the move? The company explains it will only impact two percent of consumers who use “a disproportionate amount of bandwidth,” and poses the caps as an alternative to throttling transfer speeds or disconnecting excessive users from the service completely. Customers will be able to check their usage with an online tool, and get notifications when they reach 65 percent, 90 percent and 100 percent of their monthly rates.
We just spoke with AT&T representative Seth Bloom and confirmed the whole thing — rates are exactly as described above, and the company will actually begin notifying customers this week. He also told us that those customers who don’t yet have access to the bandwidth usage tool won’t get charged until they do, and that AT&T U-Verse TV service won’t count towards the GB cap.
What prompted this change to begin with? That’s what we just asked AT&T. Read the company’s statement after the break.
We are committed to providing a great experience for all of our Internet customers. Less than 2 percent of our Internet customers could be impacted by this approach – those who are using a disproportionate amount of bandwidth. We will communicate early and often with these customers so they are well aware of their options before they incur any additional usage charges.
The top 2 percent of residential subscribers uses about 20 percent of the bandwidth on our network. Just one of these high-traffic users can utilize the same amount of data capacity as 19 typical households. Lopsided usage patterns can cause congestion at certain points in the network, which can slow Internet speeds and interfere with other customers’ access to and use of the network. Our new plan addresses another concern: customers strongly believe that only those who use the most bandwidth should pay more than those who don’t use as much. That’s exactly what this does – and again, 98% of our customers will not be impacted by this.
Original Story: DSLReports
Category: Tech News
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